Senjukaku
Hva gjestene sier
Everything was excellent - we loved our room with a view of the gardens. It was very clean and tidy. The onsens were wonderful - we used the private onsens. The stone onsen is hotter than the wooden onsen. The onsens were very clean with all the amenities you may need. Breakfasts were amazing, dinner was delicious, and the waitstaff was very gracious and helpful. We had a great time. I was able to borrow boots for the hike to the snow monkey park. We were given yukatas and we enjoyed the entire experience. The guests were also very kind and friendly. There was a surprise concert in the lobby one evening - a young accordion player from Tokyo entertained us with Brazilian tango music - so civilized!
Dragana
juni 2025
This hotel was one of the highlights of our trip. It is situated at the entrance to the Snow Monkey Park, they provided a discount token to get a cheaper price at the park and they let me borrow boots for the walk. It’s an excellent base for exploring the area and for relaxation. The private onsen was beautiful and worth the 2000 yen (about £10 GBP) charge. The staff were very welcoming and helpful. It was our wedding anniversary and they made it very special for us, even taking our photos and putting it in a frame for us. We enjoyed the dinner and breakfast. There was lots of traditional Japanese food to try and western food options too.
Alison
mai 2025
Traditional and taught us a lot about Japanese culture and cuisine. Best night sleep in months on the futons. Staff were delightful and informative.
Richard
september 2023
Everything about our stay was fantastic. We were lucky to have heavy snowfall when staying last week and the view from our room and inside the common areas was magical. We especially loved the rocking chair next to the koi pond - a lovely touch! The private onsens were also appreciated after a big walk to see the snow monkeys. We had one of the traditional dinners which you could see were made with care and love, same for the Japanese style breakfasts in the mornings. Highly recommended and the staff were nothing but caring and friendly. Hope to return one day!
Jessica
februar 2025
We love everything about this hotel - the service (English is spoken here), the food, the comfortable room (beds, size, tea-making facilities, view, etc). It snowed a lot during our stay and thankfully, we booked the breakfast and dinner with the room package, because there was only 1 cafe and 1 high-end restaurant nearby that were open. The location is perfect for visiting the Snow Money Park. About 40 mins' walk.
Theaccidentalperipatetic
desember 2024
We like the classic vibes of the place.. the room was spacious and clean.. the public onsen is on the first floor of the hotel.. The staff were hospitable and they know how to speak and can understand English language.. They let us check in early
Ann
mars 2025
Everything was amazing. The front desk staff was attentive - they helped us coordinate our schedule so that we were able to make the most out of our short stay. We had a perfect, stress-free stay that was truly one of the best hotel experiences that either of us have ever had. Our room was clean, comforting, and the shikibuton was so soft and comfortable. The private onsen was also clean and easy to use. They even surprised us with nice memorabilia and their Japanese-style room. We felt so special and welcome. We hope to come back, and to surprise my parents with a stay there one day!
Anjanique
januar 2025
* Extremely tasty Japanese breakfast! Significantly different meal on the two different days that we had it, which was a nice surprise. (We did not opt for the dinner, but I imagine it would also have been great.) * Beautiful property/landscaping/etc. * Onsens were very nice. The private one(s) are obviously much smaller, and have a worse outdoor view than the separated men's/women's ones. On the days when we were there, the group onsens were not busy at all. * Walking distance to the Snow Monkey Park. * Location is pretty far from the center of town, but it's not too bad of a walk. * Great, helpful staff.
Paul
februar 2023
Absolutely gorgeous ryokan! My partner and I specifically booked here due to it's close walking proximity to the Monkey Park. The ryokan itself was an experience on its own-- comfortable tatami, yukata for everyday wear. A highlight was definitely the gorgeous view of the mountains from our balcony! Definitely recommend booking the meal plans! It includes multiple courses showcasing Nagano's delicacies and specialities. We also booked a private stone onsen, 10/10. Incredibly relaxing. It was specially soothing in the outdoor onsen! The staff were incredibly kind and helpful. My partner and I spoke a bit of Japanese, and they went above and beyond to ensure we had a fabulous stay! We will definitely return again!
Farah
desember 2024
Great location for snow monkeys, could just walk out of hotel and up to entrance. Just had heavy dump of snow and looks like a magical winter wonderland with beautiful garden features. We had dinner and breakfast included and it was delicious if you are looking to experience multiple Japanese dishes (if you want western cuisine I don’t know what it would be like). We had a private onsen which had an indoor and outdoor door bath, just wonderful. This place is a bit old school, I loved it, authentic and a step back in time. The staff were great too, a real highlight for us on our trip.
Melinda
desember 2024
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